Last Updated: November 29, 2023
At Nexusit, we understand that plans can change, and we are committed to accommodating our clients’ needs. This policy outlines the terms for cancellations and refunds to ensure clarity and fairness in our transactions.
1.1. Notice Period: Clients wishing to cancel a service must do so by providing [Specify the required notice period, e.g., 24 hours, 48 hours, etc.] notice before the scheduled service or consultation.
1.2. Late Cancellation Fees: Cancellations made after the specified notice period may incur a fee. This fee will be a percentage of the service cost, detailed at the time of booking.
1.3. Rescheduling Options: We offer the flexibility to reschedule appointments subject to availability. Please contact us to arrange an alternative time.
2.1. Eligibility for Refunds: Refunds for cancelled services are available if the cancellation is made within the specified notice period.
2.2. Partial Refunds: In cases of late cancellations, clients may be eligible for a partial refund depending on the circumstances and at Nexusit’s discretion.
2.3. Non-Refundable Services: Certain specialized or bespoke services may be non-refundable. This will be clearly stated at the time of booking or agreement.
3.1. Method of Refund: Refunds will be processed using the original method of payment.
3.2. Timing: Please allow a certain number of 7-10 business days for the refund to be processed and reflected in your account.
4.1. In extraordinary circumstances, such as unforeseen events or emergencies, Nexusit may offer more flexible cancellation terms at our discretion.
5.1. For queries or further information about our cancellation and refund policy, please contact us at info@nexusit.pro